PW reset link not received for user manic

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PW reset link not received for user manic

Message par Vienneau » 21 Sep 2021 15:32

User "manic" emailed me that he can't login to his account for some reason and the password reset isn't working.

He's wondering if a new reset link could be sent to his email: terry "at" saraandterry.com

I realize as I type this that it looks like I'm trying to steal his password, so maybe a sys admin could try emailing him directly?

Or maybe check if the reset email is being returned as "mail undeliverable" or something?
Vienneau
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Re: PW reset link not received for user manic

Message par ddbas » 22 Sep 2021 21:07

i would advise a pm to diplojak who is the only one to deal with account issues;
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ddbas
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Re: PW reset link not received for user manic

Message par Vienneau » 24 Sep 2021 15:32

Good advice - I've sent a PM.
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